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Resolving Issues With Your Cable Internet Service

Everything’s great when your internet connection is working. But when something goes wrong, it can really put a damper on your day. And if you use your computer to earn your living, then every minute is lost revenue for you. The first reaction of many when their internet connection goes awry is to panic. But staying calm is the best beginning to figuring out what may have gone wrong. First of all, the issue may be at your end; cords do become disconnected, and modems do have to be reset from time to time in order to restore a connection.

Many ISPs offer direct links to the status of their operations. Logging into your particular cable internet service online will usually get you there. Once you have clicked on the link, you can see if any outages have been reported by customers, and how long ago. If your connection issue is already listed, then there isn’t much you can do but wait for the connection to be restored and revisit the status page to see if the issue has been resolved. Of course, if outages seem to be occurring on your ISP’s side several times in a month, it could be a signal that you may need to start looking at a more reliable provider.